ip-label’s end-to-end monitoring solutions enable companies to measure application performance to assess quality of experience for all users. They provide a complete view of application performance across the entire delivery chain.
End-to-end monitoring to improve user experience
Monitoring application performance end-to-end provides the perspective and experience of the user rather than concentrating upon traditional quality of service (QoS) metrics such as the network, database, telecoms provider etc. The true strength of this approach is that measurements take into account all of an application’s technical components from the end user’s workstation or mobile device right through to the application. In this way, they are representative of the quality of service received by end users. Consequently, they are meaningful to business units for negotiating service level agreements with their IT service providers.
Companies previously tracked application performance using systems or network monitoring tools but this is not enough to ensure user satisfaction. End to end performance monitoring from the user’s perspective provides a true view of application performance.
E2E performance monitoring
Application performance issues hit not only your users but ultimately your business (bottom line, productivity, etc). This is because business processes and IT services are so closely connected. Our end-to-end performance monitoring tools provide visibility into an application’s entire delivery chain. This enables you to more accurately detect where performance issues occur in order to isolate performance issues or incidents related to specific tiers (network, database, etc). Consequently, targeted application troubleshooting can be undertaken to establish normal service delivery before your end users and business performance are impacted.
Observation from the standpoint of the user, either directly or by emulating a user’s execution of a whole transaction, allows you to place the user experience at the heart of your application performance management strategy and process.
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