Quality of Experience

Performance and availability of critical business applications have an immediate impact upon a company’s productivity, revenues as well and brand image and reputation. Measuring quality of experience allows companies to monitor the performance of services as your users’ experience them.

 

Quality of experience, because your users matter.

Do you have a typical user of your applications? Unlikely. Are they internal or external users? Are they customers or prospects or partners? Are they mobile or office based? Are they all of these profiles and more? Even more importantly, are they happy? How can you ensure they use your applications in good performance conditions? How can you be sure if the application is readily available and responds well to user requests? Quality of experience is a subjective measurement of the service delivered, as perceived by the user. Quality of experience (QoE) monitoring puts the end user at the heart of the business by ensuring that they are satisfied by the service supplied by your IT department.

 

Quality of experience monitoring by ip-label

ip-label is the number one in Europe for measuring the quality of experience (QoE) for end-user s for all digital services. Our solutions are complementary to traditional quality of service approaches which concentrate on monitoring technical elements of the delivery chain such as the network database, server, etc. ip-label offer both active and real-user monitoring technologies to measure the quality of experience perceived by all users whatever the application or user context (cloud computing, mobility, etc). Tracking user experience enables companies to improve overall application performance and thus improve user satisfaction. Happy users, happy business.

 

Improve the quality of experience for your users  Contact ip-label