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The quality of experience for ALL users in cloud environments |
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ip-label invite you to a special webinar meeting:
Measuring end-user quality of experience for your business critical applications
in SaaS and Cloud environments
 More and more businesses are planning to migrate to the cloud by 2012 yet there remain major stumbling blocks regarding performance and availability for highly critical applications.
Some cloud providers report guarantees of 99.5% uptime but this has not been substantiated. Only the user’s vision (Quality of Experience), provided by a third party, makes it possible to know the actual availability and performance of access to cloud-based services.
This special webinar will show how the user’s vision (Quality of Experience) provided via synthetic or real user monitoring identifies the actual availability and performance of access to these services. This End-User approach can provide you with a view of the operation of hosted services: by country (covering your subsidiaries), on typical access configurations (browser, terminal), anytime (24/7) and by type usage (connection, viewing, e-mailing, etc).
Webinar Objective
During the course of this one-hour interactive webinar animated by ip-label experts, you will learn the answers to the following:
- How can you establish and control your SLA within a Cloud environment?
- How to identify the origin of errors by type or geographical location?
- How to determine the origin of performance deteriorations?
- How to be pre-warned of user problems and thus improve communications?
- How to establish reporting based on overall performance?
Register now to join ip-label for this special webex:
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ip-label at gas show IT in Beijing |
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The Gas Show held in Beijing on 29 and 30 October 2011 brought together some fifty Chinese representatives of the gas industry. Among those in attendance were the secretary general of the China Gas Association, the deputy president of the general council of the former administration, the chief scientist of China Gas, the director of the Shanghai Research Institute at China Telecom, the department of technical equipment of Beijing Gas, and other major personalities in the sector. The conference provided the opportunity to review the latest IT innovations in the sector. ip-label supplies solutions for measuring quality from the customer viewpoint for international players in the energy sector. Arthur Hamon Gaujal, ip-label’s senior manager for the Asia-Pacific region, was invited to speak on aspects of the internet of things, particularly about communicating counters in addition to issues of quality of service measurement.
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ip-label at Velocity, as if you were there... |
Exhaustive End-User Monitoring:
A Necessity in an Ever More Complex Digital Environment
Now you don't have to choose between synthetic testing and real-user monitoring.
Cloud Observer gives you both!
Watch the presentation we gave at Velocity Europe in Berlin on November 9th.
You can follow the talk and view the slides showing concrete examples as if you were there at this major European event.
View the video here...
... along with presentation slides.  |
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BAM - Correlated indicators to aid decision-making |
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ip-label to take part in the 9th annual itSMF |
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On 29 November, ip-label, a leader in user quality of experience measurement (QoE – end-user monitoring), will be on hand at the 9th annual itSMF conference at the CNIT – La Défense, Hall Brillat Savarin, Level 1. This year’s conference will address issues related to “organizing IT for service”.
On this occasion, ip-label is pleased to offer you two audience-participation sessions:
- 11:00 – 11:40 am: La Mesure de la Qualité des Services de demain et plus particulièrement dans une architecture Cloud (“Measuring Quality of Service Tomorrow, with Special Focus on Cloud Architecture”),
led by Michel Fleury – Head of Consulting at ip-label
For the first time, ip-label will preside the section on “performance & quality of service”, one of the five major themes of the conference.
Join us to find out more and talk with us about the topic during this session dedicated to exchanges.
- 3:30 – 4:10 pm: Amélioration continue et ruptures technologiques: Les bénéfices de la mesure de l’expérience utilisateur
(“Continuous Improvement and Technological Break(down)s : The Benefits of Measuring User Experience”)
with observations from David Blavier – CTO at One2Team
And will participate in the round table at the end of the day:
- 6:05 – 6:30 pm: Round Table led by the Journal du Net
- Rémy BERTHOU - Chairman of itSMF France
- and the five theme leaders: Jean-Pierre Dehez, consultant in information systems & organization, former VP of IT Alstom, Georges Epinette, CIO of the Mousquetaires group, General Manager of the STIME, Vice-President of the CIGREF, Michel Fleury, Head of Consulting at ip-label, Marie-Noëlle Gibon, auditor at the La Poste group, and Thierry Chamfrault, Head of Quality, Methods and Tools at Technip.
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