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Monitoring mobile applicationsMonitoring your mobile applications

Assess quality of experience of your mobile applications

Quality of experience is paramount: a negative user experience can hurt your mobile app (uninstall, disuse, etc.), your brand image, and your business too (star ratings and comments by App Store users, loss of revenues and/or productivity, and so on). How can you monitor your mobile application in an increasingly complex IT and user context (multiple devices, multiple OS, multiple networks, etc.)?

Our Mobile APM solution monitors mobile app performance and measures user experience throughout your app’s lifecycle.

Mobile APM

Mobile application monitoring to evaluate user experience

Mobile APM, a complete mobile application monitoring solution combines two key components:

  • Synthetic (active) Monitoring: using real devices (iOS, Android), the emphasis is on monitoring a critical user journey 24 hours a day, 7 days a week.
  • Real-User Monitoring: an agent (iOS or Android SDK) embedded in your mobile application provides exhaustive coverage of devices and usage cases.

In addition to mobile app monitoring, to meet the need for testing mobile networks, an ip-label measurement robot is available for installation on market-standard devices to perform cost-effective audits. Results are then displayed on Dataviz.

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Mobile application monitoring

Proactive 24/7 monitoring of your mobile apps

Test the availability of your mobile apps in a controlled context. Monitoring is carried out via navigation on Apple (iPhone/iPad) or Android devices emulating user behavior on a critical path: opening the application, authenticating with keyboard input, search actions, browsing, swipe navigation (down, right, left), etc.
KPIs are returned for each action, in addition to a screen capture and network whenever an error occurs (alerts in the event of malfuncttions). Combined with mobile RUM, the diagnostics supplied are the richest on the market.

Business Case

Mobile applications APM

A full performance view of all of your mobile users

Real-user monitoring of your mobile applications. By implementing ip-label’s mobile APM library, also called SDK (Software Development Kit), you get a view of the internal workings of your application. The metrics gathered from your application are captured both on ‘native’ screens or via ‘webview’.

Breaking open the application’s black box, ip-label’s SDK also provides visibility into the operation of external calls to third-party services that are integrated in your app (web services, etc).

Business Case

mobile-network-qualityTest the coverage of your mobile users

To check the quality of coverage in mobile situations (subsidiaries, cars, and so on), ip-label offers two types of application to address needs:

  • Crowdsourcing based on simple downloading tests. The application is designed to be published on Google and Apple stores for mass market distribution.
  • An embedded measurement robot which can be configured to test your business’s targets and usage cases. This robot is designed to be installed on the terminals of your ip-label collaborators or consultants. This operation allows fine configuration of targets and test types, and maintains collection on an SaaS platform managed by ip-label.

Want to try out our solutions?

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