Real-User Monitoring

Real-User Monitoring

Today’s business executives want service performance indicators that distinguish between fixed and mobile usage quality. At the same time, indicators must remain within an identical, controlled operating perimeter. In terms of successful service and monitoring, the stakes are the same for internet applications as for intranet applications. This is why measuring performance based on real traffic with real user monitoring tools (passive monitoring) is an indispensible component in managing quality.


Monitoring performance sourced from real users

ip-label offers real-user monitoring solutions (passive monitoring) that provide a precise view of performance in all usage contexts. Used in conjunction with active measurement analysis services, our solutions inform service managers and operators of the performance levels that 100% of your users experience.

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Real User Monitoring with ip-label

Our real user monitoring solutions analyze the performance of web applications, mobile applications or web sites on the basis of their real traffic (quality of experience). Measurements are made from the user side via a component within the application. It collects the response times of each critical step and compares them by user location or by user hardware and software configuration. Moreover, it correlates performance with the number of visitors in order to identify any degradations during peak traffic periods.


ip-label’s solution to monitor real-user experience is:

  • RUM

    Complete performance view (100% users)

    Simple: universal, easy-to-install instrumentation for web applications (JavaScript tracer or embedded library), within the grasp of any web site manager

  • All-encompassing: performance in all usage contexts (device, browser, location, type of network, etc.) for a single page or an entire web site
  • Flexible: an adaptive model that adjusts to the volume of measurements and the dimensions of analysis
  • Fast ROI: immediate display of the outcome of performance and usage during rollout or resulting from optimization of a site in production, without any other test instrumentation


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Ongoing assistance

This offer includes on-location or inter-company training to get started with the solution and work with your teams on supervision and analysis reports. Our consulting team moreover can help you build more sophisticated dashboards and use advanced functionalities in line with your business objectives.