Webinar March 23rd: Check how well your voice applications are performing
If your business relies on voice services and the quality of telephony, you need to make sure the technology is working well. IVR has to be up and running as necessary, and deliver good speech quality to your users. Ditto for the telephone system on which your call services are based. Furthermore, computer telephony integration (CTI) is a major issue as more and more users are using softphones.
You need to keep an eye proactively on the availability and performance of your voice applications, and be alerted to any issues that arise so that you can be reactive.
Join our webinar to see how you can check and maintain control over the quality of the user’s experience on your voice applications.
Thursday, March 23rd at 9:30 (C.E.T)