Interactive Voice
January 29 2018 By Posted in Connected Services

Interactive voice: that was then, this is now, what’s next?

A few years ago, analysts were predicting that speech would replace touch within a few years as the most common way of interacting with smart devices. That was then, this is now, and it’s safe to say that on speech hasn’t replaced touch just yet. But the uses of voice are innumerable, and the popularity of voice-enabled devices and services has indeed ...

SaaS
December 15 2017 By Posted in Expertise

Why performance matters for “SaaS” software vendors

To keep pace with developments in usage patterns and contend with their customers’ financial constraints, more and more software vendors are adjusting their solutions to SaaS delivery models. In this article we’ll discuss how APM is an essential ally to ensure your SaaS strategy is successful.   Adopting a user-oriented quality ...

December 02 2017 By Posted in Expertise

The keys to successful, high-performing websites

Web response times: it’s all about the browser… and other things! It is useful to start with a comparative study into how browsers affect the response times of websites. We have the tools to test one or more sites whose visitors use a variety of browsers.  It is not enough to test the top 3  (Chrome, Firefox, IE), because from one ...

Black Friday
November 20 2017 By Posted in Product News

Is your website ready for the festive period?

The world has just found out how popular theoretical physics is to the public at large. Stephen Hawking’s 1966 PhD thesis was recently made available for free on the University of Cambridge website. Tens of thousands of visitors tried to access the site in only a few hours causing the site to crash. Still, people can hardly complain about a free resource being ...

Shadow IT
April 10 2017 By Posted in APM

Using APM to address shadow IT

Why bring application performance management to shadow IT? How is this possible with so many “off the grid” apps being used in silos across the enterprise? Shadow IT is a force to be reckoned with. The temptation is great to ban unilaterally approved (or even unapproved) apps and devices. These things are nevertheless a fact of life in corporate settings. Over the ...

CDN
March 23 2017 By Posted in APM

Using RUM to make the most of your CDN investment

It looks like the CDN (content delivery network) market has reached cruising altitude. CDN providers are offering competitively-priced packages and not only that. The technology they use interacts well with other technologies like real-user monitoring (RUM). This is a good thing because sometimes first impressions can be misleading. Despite all they can do to serve your ...

Connected Car
January 05 2017 By Posted in Connected Services

Carmakers poised to capitalize on mobile connectivity

For the New Year, let's revisit some of the trends and latest developments regarding the connected car. Following the Paris Motor Show, the “Mondial de l’Automobile 2016” held in fall late 2016, let’s take a brief look at three (of the many) connected vehicle strategies presented this season.   Connected cars and user experience Ford ...

November 17 2016 By Posted in Expertise

What is WebSocket, anyway?

WebSocket is a communications protocol that is part of the HTML5 specification. The API is currently being standardized by the W3C. The protocol is supported by most recent browsers. It offers the possibility of a persistent full-duplex channel between the server and the client. This innovation paves the way for a revolution in the design of dynamic, real-time ...

June 03 2016 By Posted in Connected Services

Where quality of experience means quality of life!

There are many acronyms that make the internet of things so beguiling and bewildering. The latest, PWD (persons with disabilities) should be added near the top of the list of “IoT Most Significant Markets”. Internet of Things and persons with disabilities Major ICT events focusing on PWD or sponsoring PWD-tech panels now have a solid history of ...

June 22 2015 By Posted in Expertise

Testing your infrastructure and your website in a complex environment

It is common practice to build a web site according to a responsive model, as is managing a mobile version of a web site. Pages are becoming increasingly complex and require sophisticated development of HTML code. Infrastructures are likewise affected by these evolutions, and are now hosted in the cloud. Measuring how web sites perform and their capabilities under load ...