Apps
March 30 2018 By Posted in Expertise

Mobile Apps: from expectation to reputation

Whether your mobile apps make extravagant claims of sophisticated service or simply propose to accomplish a straightforward task efficiently, those promises create expectations. Not living up to expectations can damage your reputation as fast as disgruntled users can post their star ratings. Fortunately this state of affairs doesn’t have to be entirely ...

March 14 2018 By Posted in Expertise

Website performance impacted by Google Ad Services failure

On Tuesday March 13th, an unusual, or to put it more aptly, an extremely rare event occurred: a major failure of Google’s advertisement services. Let’s review this incident briefly to see what we can learn from it   Downtime for Google Ad Services: website performance impacted Our web monitoring tools found that there was a ...

Network APM
February 13 2018 By Posted in Expertise

How is your network treating your applications and their users?

These days, most forward thinking enterprises are prepared to invest in improving the performance of their applications. They know speedy tools cut down on frustration and make their workforce more productive. But one of the hardest things about IT investment is knowing what to invest in to get the best results. Application chains are complex, ...

Interactive Voice
January 29 2018 By Posted in Connected Services

Interactive voice: that was then, this is now, what’s next?

A few years ago, analysts were predicting that speech would replace touch within a few years as the most common way of interacting with smart devices. That was then, this is now, and it’s safe to say that on speech hasn’t replaced touch just yet. But the uses of voice are innumerable, and the popularity of voice-enabled devices and services has indeed ...

January 10 2018 By Posted in Expertise

Building trust between cloud providers and users with APM

A year ago to date, the European Commission published the results of a study on the economic impact of cloud computing in the Digital Single Market. It found that 303,000 new businesses, in particular SMEs, could be created between 2015 and 2020 through the development of cloud computing.   SLAs and cloud monitoring This cloud computing study ...

SaaS
December 15 2017 By Posted in Expertise

Why performance matters for “SaaS” software vendors

To keep pace with developments in usage patterns and contend with their customers’ financial constraints, more and more software vendors are adjusting their solutions to SaaS delivery models. In this article we’ll discuss how APM is an essential ally to ensure your SaaS strategy is successful.   Adopting a user-oriented quality ...

Shadow IT
April 10 2017 By Posted in APM

Using APM to address shadow IT

Why bring application performance management to shadow IT? How is this possible with so many “off the grid” apps being used in silos across the enterprise? Shadow IT is a force to be reckoned with. The temptation is great to ban unilaterally approved (or even unapproved) apps and devices. These things are nevertheless a fact of life in corporate settings. Over the ...

CDN
March 23 2017 By Posted in APM

Using RUM to make the most of your CDN investment

It looks like the CDN (content delivery network) market has reached cruising altitude. CDN providers are offering competitively-priced packages and not only that. The technology they use interacts well with other technologies like real-user monitoring (RUM). This is a good thing because sometimes first impressions can be misleading. Despite all they can do to serve your ...

March 07 2016 By Posted in Expertise

MWC 2016: from IoT to 5G

The 2016 Mobile World Congress (MWC) showcased the dynamism of the global mobile ecosystem. The technologies available for connecting to mobile networks now range from the internet of things, using low-power technologies (LPWAN or LPN), to 5G whose early stages were presented. The latter eventually will allow videos to play in 4K resolution thanks to connectivity on the ...

September 08 2015 By Posted in APM

Digital has to be at the heart of any decision-making process

You’d be hard pressed to find an executive committee where they’re not talking about digital transformation. In order to grow (or even survive, for that matter), digital has to be at the heart of any decision-making process. It has shaped the way people work and do business, for instance in these ways: paperless bank branches ...