February 17 2016 By Posted in Expertise

ip-label 2016: from ITIL to DevOps

For nearly 15 years, ip-label has applied an ITIL-based rationale. The considerations that guided our approach were: what types of service to provide and to whom; how to create value added for our customers; how to define the quality of services; how to ensure continuous improvement of our services in an ever-changing digital world ; and how to best ...

February 09 2016 By Posted in Expertise

The PoQEMoN project in phase with ARCEP’s focus on mobile connectivity issues

On 19 January 2016, ARCEP (the French national telecommunications regulatory authority) presented the findings of its strategic review. 36 participants active in the telecoms ecosystem contributed to it, including ip-label. The quality of mobile infrastructures naturally came under consideration because the stakes are huge. Excellent connectivity in all circumstances has become a ...

February 03 2016 By Posted in Expertise

Orange delivers 4G coverage at 50Mbps on the Paris-Lyon line at 300km/h!

4G on the Paris-Lyon high-speed railway We recently discovered that the operator Orange has deployed its 4G network on almost the entire Paris-Lyon TGV high-speed railway.  This is what was demonstrated by our recent experiments within the framework of the Platform Of Quality Evaluation for MObile Networks project. This collaborative project, ...

December 03 2015 By Posted in Expertise

SLA in a cloud environment

For reasons of economy and efficiency, the cloud has become an increasingly indispensable part of the application chain. The IT department is responsible for the quality of the digital services it provides to the company’s internal and external clients. And yet, when those services depend on the cloud, IT finds itself in the position of a client with respect to cloud ...

November 23 2015 By Posted in Expertise

APM… how about if we start at the beginning?

Nowadays everyone swears by APM (Application Performance Management): consumers, IT specialists, and lots of others. But what actually is APM? First let’s take a look at one of the building blocks that makes APM what it is: user experience monitoring.   End-user monitoring an essential part of APM Yet technological progress ...

November 14 2015 By Posted in Expertise

The Customer Success Team

Customer satisfaction has always been a top priority at ip-label. Last summer we reshuffled our teams to create a new organization: the Customer Success Team. Customers benefit from personalized follow-up in line with their business environment.   The Customer Success Team: “We Care. You win.” The  Customer Success Team is the ...

October 30 2015 By Posted in Expertise

Velocity 2015: HTTP2, the current situation

HTTP/2 (aka H/2) was discussed at a number of sessions at Velocity 2015 in Amsterdam. Here are a few nuggets about this new version of HTTP. Google, an engine with a purpose for this new protocol We all know that Google is working hard (and generating work) on the ecosystem in improving the performance of web sites. According to the US business ...

October 29 2015 By Posted in Expertise

Velocity 2015: A toolbox for performance testing and analytics

The Velocity convention always give us a chance to discover or rediscover a whole range of free tools designed to help developers test and analyze performance. Here is a selection of some very interesting ones:   Tools for the web For testing and debugging web sites Fiddler is not new but it ...

October 28 2015 By Posted in Expertise

Velocity 2015: Building Real-Time metrics pipeline by AOL

  Velocity 2015, the international convention dedicated to web performance and operations, is being held this year in Amsterdam. On location in Amsterdam the first day, we attended a very interesting presentation by AOL (now recentered on media). The topic was “Building real-time metrics pipelines”.   It was a presentation of ...

October 12 2015 By Posted in Expertise

How Windows 10 can affect the internet

The arrival of a new Microsoft operating system is always an event. The arrival of Windows 10, particularly because of its means of distribution, has attracted a lot of attention. This is the occasion, a little over a month after its release, to take stock of what we observed. First of all, the distribution tactic that Microsoft chose for Windows 10 is fairly ...