December 03 2015 By Posted in Expertise

SLA in a cloud environment

For reasons of economy and efficiency, the cloud has become an increasingly indispensable part of the application chain. The IT department is responsible for the quality of the digital services it provides to the company’s internal and external clients. And yet, when those services depend on the cloud, IT finds itself in the position of a client with respect to cloud ...

November 23 2015 By Posted in Expertise

APM… how about if we start at the beginning?

Nowadays everyone swears by APM (Application Performance Management): consumers, IT specialists, and lots of others. But what actually is APM? First let’s take a look at one of the building blocks that makes APM what it is: user experience monitoring.   End-user monitoring an essential part of APM Yet technological progress ...

November 14 2015 By Posted in Expertise

The Customer Success Team

Customer satisfaction has always been a top priority at ip-label. Last summer we reshuffled our teams to create a new organization: the Customer Success Team. Customers benefit from personalized follow-up in line with their business environment.   The Customer Success Team: “We Care. You win.” The  Customer Success Team is the ...

October 30 2015 By Posted in Expertise

Velocity 2015: HTTP2, the current situation

HTTP/2 (aka H/2) was discussed at a number of sessions at Velocity 2015 in Amsterdam. Here are a few nuggets about this new version of HTTP. Google, an engine with a purpose for this new protocol We all know that Google is working hard (and generating work) on the ecosystem in improving the performance of web sites. According to the US business ...

October 29 2015 By Posted in Expertise

Velocity 2015: A toolbox for performance testing and analytics

The Velocity convention always give us a chance to discover or rediscover a whole range of free tools designed to help developers test and analyze performance. Here is a selection of some very interesting ones:   Tools for the web For testing and debugging web sites Fiddler is not new but it ...

October 28 2015 By Posted in Expertise

Velocity 2015: Building Real-Time metrics pipeline by AOL

  Velocity 2015, the international convention dedicated to web performance and operations, is being held this year in Amsterdam. On location in Amsterdam the first day, we attended a very interesting presentation by AOL (now recentered on media). The topic was “Building real-time metrics pipelines”.   It was a presentation of ...

October 12 2015 By Posted in Expertise

How Windows 10 can affect the internet

The arrival of a new Microsoft operating system is always an event. The arrival of Windows 10, particularly because of its means of distribution, has attracted a lot of attention. This is the occasion, a little over a month after its release, to take stock of what we observed. First of all, the distribution tactic that Microsoft chose for Windows 10 is fairly ...

September 24 2015 By Posted in Expertise

Adoption and Performance of the new Microsoft Edge browser

After the official launch of Windows 10, now it’s the turn of Microsoft’s new internet browser to hit the market with the arrival of Microsoft Edge. This new browser will compete with the other 3 main players, Firefox, Google Chrome and Internet Explorer with the latter soon destined to disappear to make way for the new arrival.  Thanks to the data available from our real-user monitoring ...

September 21 2015 By Posted in Expertise

Web performance: the keys to success

A web site’s performance can affect business in very direct ways. Time is of the essence! If the site makes people wait too long, they will look elsewhere for better service. What constitutes good performance from the user’s perspective? How can you make sure your site is designed well and continues to perform to design in order to live up to user ...

August 12 2015 By Posted in Expertise

Windows 10 is here!

Windows 10 was released at the end of July. Microsoft has pulled out all the stops to make sure its new operating system is widely distributed, and it is available as a free update for users of Windows 7 and Windows 8.1 via a number of third-party CDNs (content delivery networks) such as Akamai or Limelight, for instance. Some articles report that instant peak ...