April 27 2020 By Posted in Expertise

Digital telephony: some whys and hows of monitoring speech quality

A huge amount of business is conducted on the phone – by call centers and help desks, as well as within global enterprises with offices around the world – using analog and digital business telephony (PSTN, ADSL, VoIP, ISDN).         While the importance of telephone technology and speech quality is sometimes overshadowed by emphasis ...

April 08 2020 By Posted in Product News

A new OCR tool for Newtest Robot

Product line: Newtest Version: Robot 8.2 Availability: May 2020   To carry out its task of monitoring of business applications in Windows environments, Newtest calls upon two key technologies: image recognition and optical character recognition.   Image recognition searches for graphical patterns on the screen and is recommended ...

April 06 2020 By Posted in Product News

Major revision of security protocols (TLS 1.2, SHA-512, AES)

Product line: Newtest Version: 4.2 Availability: Summer 2020 After a decade without any developments, web cryptographic protocols are undergoing a small revolution this year with the announcement of the deprecation of TLS 1.1.   The TLS 1.2 revolution! TLS is the cryptographic protocol used in all HTTP/S browser exchanges. It is ...

Energy-sector
January 13 2020 By Posted in Expertise

The heat is on for the energy sector to maintain service availability and performance

Electric power is essential at any time of year, but in winter months energy companies across the northern hemisphere face greater demand, precisely when harsh weather makes consistent provision more difficult. How do they cope with the challenges of providing energy and service?     One way electricity providers have adopted is to make sure their ...

December 19 2019 By Posted in Expertise

Load testing for business benefits: from e-commerce to business applications

Typically the most compelling argument in favor of load testing comes from the world of e-commerce. But critical shopping days are only one load testing use case. Business applications need attention too! With proper planning, service disruptions can be anticipated and avoided.   Optimizing mission-critical back office tools Consider the frustration ...