March 14 2018 By Posted in Expertise

Website performance impacted by Google Ad Services failure

On Tuesday March 13th, an unusual, or to put it more aptly, an extremely rare event occurred: a major failure of Google’s advertisement services. Let’s review this incident briefly to see what we can learn from it   Downtime for Google Ad Services: website performance impacted Our web monitoring tools found that there was a ...

Network APM
February 13 2018 By Posted in Expertise

How is your network treating your applications and their users?

These days, most forward thinking enterprises are prepared to invest in improving the performance of their applications. They know speedy tools cut down on frustration and make their workforce more productive. But one of the hardest things about IT investment is knowing what to invest in to get the best results. Application chains are complex, ...

Interactive Voice
January 29 2018 By Posted in Connected Services

Interactive voice: that was then, this is now, what’s next?

A few years ago, analysts were predicting that speech would replace touch within a few years as the most common way of interacting with smart devices. That was then, this is now, and it’s safe to say that on speech hasn’t replaced touch just yet. But the uses of voice are innumerable, and the popularity of voice-enabled devices and services has indeed ...

January 10 2018 By Posted in Expertise

Building trust between cloud providers and users with APM

A year ago to date, the European Commission published the results of a study on the economic impact of cloud computing in the Digital Single Market. It found that 303,000 new businesses, in particular SMEs, could be created between 2015 and 2020 through the development of cloud computing.   SLAs and cloud monitoring This cloud computing study ...

SaaS
December 15 2017 By Posted in Expertise

Why performance matters for “SaaS” software vendors

To keep pace with developments in usage patterns and contend with their customers’ financial constraints, more and more software vendors are adjusting their solutions to SaaS delivery models. In this article we’ll discuss how APM is an essential ally to ensure your SaaS strategy is successful.   Adopting a user-oriented quality ...