Interactive Voice
January 29 2018 By Posted in Connected Services

Interactive voice: that was then, this is now, what’s next?

A few years ago, analysts were predicting that speech would replace touch within a few years as the most common way of interacting with smart devices. That was then, this is now, and it’s safe to say that on speech hasn’t replaced touch just yet. But the uses of voice are innumerable, and the popularity of voice-enabled devices and services has indeed ...

January 10 2018 By Posted in Expertise

Building trust between cloud providers and users with APM

A year ago to date, the European Commission published the results of a study on the economic impact of cloud computing in the Digital Single Market. It found that 303,000 new businesses, in particular SMEs, could be created between 2015 and 2020 through the development of cloud computing.   SLAs and cloud monitoring This cloud computing study ...

SaaS
December 15 2017 By Posted in Expertise

Why performance matters for “SaaS” software vendors

To keep pace with developments in usage patterns and contend with their customers’ financial constraints, more and more software vendors are adjusting their solutions to SaaS delivery models. In this article we’ll discuss how APM is an essential ally to ensure your SaaS strategy is successful.   Adopting a user-oriented quality ...

December 02 2017 By Posted in Expertise

The keys to successful, high-performing websites

Web response times: it’s all about the browser… and other things! It is useful to start with a comparative study into how browsers affect the response times of websites. We have the tools to test one or more sites whose visitors use a variety of browsers.  It is not enough to test the top 3  (Chrome, Firefox, IE), because from one ...

Black Friday
November 20 2017 By Posted in Product News

Is your website ready for the festive period?

The world has just found out how popular theoretical physics is to the public at large. Stephen Hawking’s 1966 PhD thesis was recently made available for free on the University of Cambridge website. Tens of thousands of visitors tried to access the site in only a few hours causing the site to crash. Still, people can hardly complain about a free resource being ...