A market that Gartner estimates at 300 billion dollars by 2020 is attracting attention and whetting appetites!
Smart and connected objects are popping up everywhere and are the subject of conferences far and wide. Gartner also puts the summer of 2014 at the “peak of inflated expectations” of its cycle of the maturity of specific technologies. After this peak, we can hope to return to more rational treatment of what is more a domain of application than a new technology. Such was the case awhile back with cloud computing. Back then, it was up to everyone to apply their own know-how and technical capacities.
At ip-label, we cannot foresee the business model of the connected table fork, for instance. However, we do know that to operate, such forks, and all of their connected friends, will require:
- connection to a mobile network
- an application, the fruit of ingenious developers, to enable them to express the quintessence of their functions and check statistics (Big Data is watching!)
- for this application to be hosted on a server which can be in the cloud
We also know that of these connected objects, some will be more critical than others. To be alerted when a fork is inoperational, possibly… But a system for geolocalized emergency calls embedded in a car, or a pacemaker monitoring system most definitely are subjects that warrant the greatest of interest.
This application chain which enables these objects to operate is becoming increasingly complex, involving:
- telecom network operators
- infrastructure of an outside host for part of the application
- web services and API
- software vendors
- new devices (smartphones, tablets, boxes/terminals, and connected objects)
These are as many links in the chain that are located outside of the usual scope of intervention of your IT department. And yet, the failure of any one of them will affect your users and customers. Above and beyond technical measurement solutions, ip-label’s teams are working on setting up an effective methodology to make the right measurement at the right place to provide each link in the chain with information that is relevant to it:
- monitoring of the quality of service delivered to the customer for marketing and sales teams
- diagnostics and identification of improvement points for technical teams
- decision-aid dashboards for general management
Our customers call on our expertise to measure the availability and performance of high-stake IT applications. These include internet, business applications, video streams, VoIP, and more. Whether they count for automobile manufacturers, insurers, telecom operators, or industrial concerns, these stakes are increasingly channeled through new devices, services, and connected services. For these reasons as well, you will not find in this newsletter “new” offers related to the performance of connected objects. If it is a critical service, chances are that we are already measuring it.
In conclusion, the heart of our know-how is and always has been the measuring the performance of critical applications. Including when the new critical device in your company is a table fork!
Arthur HAMON GAUJAL, Connected Services Director